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Bungie Answered

I lost my things due to a disconnection

Hello, I want to report and request, if possible, the return of some items because I lost a lot of good loot due to a disconnection problem. It's happened several times now that it's suddenly taken my loot away.
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  • 正式なコメント

    Hi there,

    Thanks for reaching out.

    Error code: WEASEL typically signifies you’re encountering a broad networking problem. We recommend you refer to our Network Troubleshooting Guide to explore potential solutions to your problem. We also have an Advanced Troubleshooting Guide, if the Network Troubleshooting Guide did not help.

    While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.

  • I want to give details, I was playing normally and suddenly I got a weasel error and it kicked me out. When I reconnected I was already downed by bots and it took me 2 minutes to extract me since it was a swamp in survival mode and I couldn't reach the extrajc

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