Bungie Answered
Qued up for Cryo Archive and got stuck on infinite loading screen.
As stated in title, got an infinite loading screen, when i restarted it gave me an option to reconnect to the current run. I NEVER got put into a match, never got to see who my teammates were, where we spawned, etc. Been staring at this screen for a good 20 minutes now.https://kommodo.ai/i/qHx1FVW7cVDNbg8sN1G9 I just relogged for a 2nd time and this is what i see https://kommodo.ai/i/0dAVREF8rG3hVWiUx7tR if i click reconnect, it just sits in an infinite loading screen again. Tomorrow is the new season, I dont want this becoming a bug that new, returning, and current players have to deal with.
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コメント
Hi there,
Thank you for reaching out. I'm sorry to hear you were stuck on the "Continue waiting?" screen before starting your run. If you haven't already, please view our Network Troubleshooting Guide just to rule out any potential networking issues and to hopefully prevent this from reoccurring. You can also track your platform's server status to see if there were any outages.
If you get a "Continue waiting?" screen again, please try waiting and give it a few minutes to load you back into your game. If the error persists, please refer to our Network Troubleshooting Guide linked above, as well as our Help article for Optimizing Connections.
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