Bungie Answered
S:3:817B1221
I'm unable to sign in through my PS5. I've done everything from restarting my network, reinstalling the game, re-signing into my PSN, nothing works.
Any ideas how to fix it?
For what its worth, I tried connecting to the game to a different network and it logged in fine. I'm able to play every other game just fine when connecting to my original network except for marathon.
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I've followed everything here https://help.marathonthegame.com/hc/en-us/articles/46913118924948-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types and nothing works
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コメント
Hi there,
Thanks for reaching out! I see you've already tried our Advanced Troubleshooting steps. If you haven't yet, please refer to our standard Network Troubleshooting Guide for troubleshooting as well.
If you're still experiencing the issue after consulting the guide above, please contact your internet service provider for further troubleshooting.
After much debugging I can tell you that turning on a VPN and connecting to the game from the same network in another device (PC) works. But as soon as I turn off the vpn, the game doesn't connect. This is 100% something on Bungie's side.
A simple google search here shows all the others that have had the same exact issue and none have had a successful solution. You haven't been able to solve it for them either.
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