Bungie Answered
Not able to receive any update to codex after killing the compiler
Earlier yesterday i was not able to get the cryo skin, nor was i able to redeem my compiler gangolion that i received after me and my team killed the compiler. It did not update my codex after at all but it did for my friends. I have screenshots and a whole video saved of the match if necessary to provide
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Hi there,
Thank you for reaching out and for reporting this.
Please provide the following details to add to your report:
If you have a video or clip from the encounter, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
My platform is playstation. It happened around midnight of Monday June 2nd. We didn’t start the compiler it was another team we teamed up with. It was a fight with every crew on the lobby except for one. I hit the compiler when it’s weak spot was exposed. I have a whole video of the fight saved. But don’t know the best way to show that to support. We all exfilled successfully. My friend Kilerpanda21#9261 was able to grab the compiler ganglion, i have screenshots of it in my vault. The other friend who played for me is Murkabowl#1858, and my name is Druesclues21#5988. Thank you for responding
My friends in my crew did get the codex and everything skin wise and were able to use their compiler ganglion while i was not even though i had it
Hi again,
Thank you for the added details!
For the video, you can upload the footage to a public video hosting site, like YouTube, then post the link here so we can take a look.
https://youtu.be/dQV08KUj11w?si=ukTopIz1g40t5Njm
https://share.icloud.com/photos/085cpM145kXW78Qs5t1ITnSNg
https://share.icloud.com/photos/03atx75H7_xBUBLBE7vtQjJ4w
Hi there,
Thank you for the video.
Please know this issue has been flagged to the team for investigation. We apologize for the significant inconvenience caused.
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