Bungie Support

Commento ufficiale

1. Community
2. Bug Report: Systems, Settings, & Services
3. Ps5 keeps overheating

Hi there, Thank you for the report. We're passing this on to the team so they can look into it.

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Commento ufficiale

1. Community
2. Bug Report: Factions, Contracts, & Upgrades
3. cross save will deleting the account work?

Hi there, Thanks for reaching out. As per our Marathon Cross Save Guide: No, it is not possible to disable Marathon Cross Save.   Marathon characters and data are stored on a player's Bungie Accou...

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Commento ufficiale

1. Community
2. Bug Report: Graphics, UI, & HUD
3. Text size in menus please!

Hi there, Thanks for reaching out. For any feedback or suggestions, we suggest joining the official Marathon discord and posting in these channels:Freeform feedback Targeted feedback

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Commento ufficiale

1. Community
2. Bug Report: Systems, Settings, & Services
3. Graphics driver issue

Hi there, Thank you for the report. I have passed this information on for further investigation. 

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Commento ufficiale

1. Community
2. Bug Report: Systems, Settings, & Services
3. The installed version of the NVIDIA graphics driver has known issues.

Hi there, Thank you for the report. I have passed this information on for further investigation.  In the meantime, if you did update your driver to 595.59 could you make sure that is has been rolle...

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Commento ufficiale

1. Community
2. Bug Report: Systems, Settings, & Services
3. The installed version of the NVIDIA graphics driver has known issues.

Hi there, Thank you for the report. I have passed this information on for further investigation.  In the meantime, if you have updated your driver to 595.59 could you roll it back to 591.86?  Yeste...

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Commento ufficiale

1. Community
2. Bug Report: Systems, Settings, & Services
3. premium rewards

Hello there, Thank you for reaching out. Certain pre-order bonuses are slated to be released on March 5th along with the official launch. If you're not seeing those items after launch, please let u...

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Commento ufficiale

1. Community
2. Bug Report: Graphics, UI, & HUD
3. Bungie Name Changed On It's Own and Now I'm Unble to Change it Again.

Hi there, Thanks for reaching out. We've received numerous reports of name changes prompted by the Server Slam, and are investigating further.  That said, please reach out to us via this contact fo...

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Commento ufficiale

1. Community
2. Bug Report: Runner Shells
3. Battleetye Problem

Hi there, Error code: PLUM indicates that BattlEye has detected a problem with your computer that may violate our Terms of Service.  Please make sure that your Windows is fully updated, and refer t...

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Commento ufficiale

1. Community
2. Bug Report: Systems, Settings, & Services
3. NO MOUSE CURSOR! CAN"T LOOT ANYTHING!!

Hi there.Thank you for reaching out.Sorry to hear that you're experiencing issues with your mouse cursor while playing the game. We are aware of some third-party utilities that can introduce this p...

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