No way to activate airlock from inside the Compiler room

Tag is blaut#8474, PC player on Steam.

Hi! half a day ago me and a couple of friends got into the compiler room to start the boss fight, we started it, realized we wouldn't be able to finish it on time and as usual, went back to the airlock in order to open it (from the inside) and exfil on the supply room before. Only this time, for some reason, the airlock wasn't interactable (from the inside) which caused us extreme confusion, as my team and I, on separate occasions and on other teams, have been able to open the airlock from the inside when time is almost over. This time, there was no button to press and no way to get the airlock to open so we just stayed inside until time ran out and died. More than mad, this makes me extremely confused since it's the first time something like this has happened in my 850+ hours of playtime, and I generally do not care about gear, because it's fair to lose it due to being outplayed or underestimating circumstances, game is game. But this time we didn't die to a better team or to miscalculations/errors on our part, but due to a system/mechanic inside the game we'd become familiar with suddenly stop working or changing behavior from how we were taught it worked. Given that this isn't our fault or how the game is supposed to behave, I think it's fair to ask for our gear back. I will happily provide as much info as I can on this, and I hope we reach an agreement on how to ultimately solve this.