Bungie Answered
Refund for Truth/Lies 2/6?
Hello; I am making this post because although I am glad Bungie fixed the bug for Truth/Lies 2/6, I was curious if my crew and I were going to be refunded our gear and/or granted quest progress as shown in my previous discussion board post? https://help.marathonthegame.com/hc/en-us/community/posts/48371293125268-Truth-lies-2-6-bug-Youtube-video-attached
Would greatly appreciate it, thank you so much.
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Commenti
Hello there,
Thank you for reaching out.
Support is unable to restore any lost loot, and any refunds that can be offered are handled automatically by the game systems, not manually through support.
While Support can’t manually restore specific gear or runs, we do have a system that attempts to refund gear lost to certain server-side errors; this isn’t guaranteed and doesn’t cover crashes caused by local hardware, drivers, or Internet issues.
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