Bungie Answered
Purchase error: Trespass Protocol
- Bungie Account Name - BrotherVoodoo#1372
- Platform - Steam
- Description of Issue - Bought the Trespass Protocol bundle for Thief and did not receive the deluxe weapon charm. Accidentally bought it again separately from the catalogue. 200 LUX was withdrawn and the charm is still available for purchase. Need to be refunded 200 LUX as well as unlock the charm.
- Rough Date and Time of issue - Unclear when I bought the thief bundle. Accidentally bought the charm 26/04-26
- Repro steps - Just saw the charm available in the catalogue and thought it was an error so I clicked it, the LUX got withdrawn but I can still see the charm available for purchase.
- LINKS: N/A
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Commenti
Hi there,
Thanks for reaching out.
If you'd like to receive an refund for in-game purchase made with LUX, please use our contact form to submit a ticket.
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