Missing Marathon CE Emblem and Background

ChrisGG

30 marzo 2026 16:47

I'm still missing the digital rewards from the Collector's Edition.

I've received one email, January 20 from sendowl for a Destiny 2 Emblem: The Secret Weapon x 1, not even sure why.

And I've received the Bungie Store shipping information on January 26, 2026.

But I'm still missing the code for the digital rewards.

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Bungie Support
Marathon Support

30 marzo 2026 16:57
Hi there,

Thanks for reaching out.

If you have not received an email with download instructions from Bungie Store Downloads with the code for your digital rewards, please submit a ticket with your order number to:
- Bungie Store Orders: https://bungiestore.com/customer-service
- EU Bungie Store Orders: https://eu.bungiestore.com/customer-service
ChrisGG

6 aprile 2026 16:27

Thanks, is it normal that it takes longer than a week to receive a reply? Contacted them with the detail SAT MAR 28, the mail says 2-3 business days.

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