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Bungie Answered

Cursor Becomes Unresponsive on Launch – Unable to Sign In, Game Freezes After ~1 Minute (RTX 4060 Ti / Windows 11)

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Redacted3045

Description:
When launching Marathon during the Server Slam, my mouse cursor becomes unresponsive as soon as I reach the main menu/sign-in screen. I am unable to click or select anything, including the sign-in option.

After approximately 45–60 seconds, the game freezes completely and becomes unusable. I have to force close the application via Task Manager.

This happens every time I launch the game.

Steps to Reproduce:

  1. Launch Marathon from Steam

  2. Game loads to main menu/sign-in screen

  3. Cursor does not respond to input

  4. After ~1 minute, the game freezes

Expected Result:
Cursor should function normally and allow navigation of menus and sign-in.

Actual Result:
Cursor is non-functional immediately, followed by a full freeze after about a minute.

System Specs:

  • OS: Windows 11 Pro (Version 10.0.26100)

  • CPU: AMD Ryzen 7 7800X3D

  • GPU: NVIDIA GeForce RTX 4060 Ti

  • Driver: Game Ready Driver 591.86 (Jan 27, 2026)

  • RAM: 32 GB

  • Monitors:

    • Acer CB242Y – 1080x1920 @ 100 Hz

    • MSI G27C5 E2 – 1920x1080 @ 165 Hz

  • Installed on SSD

Additional Notes:

  • No error message appears

  • Restarting the game does not resolve the issue

  • Occurs on every launch attempt

2

Commenti

3 commenti
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  • Commento ufficiale
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    Bungie Support
    Marathon Support

    Hi there.

    Thank you for the report.

    Sorry to hear that you're experiencing issues with your mouse cursor while playing the game. We are aware of some third-party utilities that can introduce this problem. Try closing any screen sharing, screen capture, or screen measurement utilities.

     You can also try the following workaround to see if that helps resolve the issue:

    • If you are streaming while playing, could you try streaming the whole screen and not the Marathon game window specifically.
    • If you are not streaming the game while playing, or if the above doesn't work, try disabling the Steam Overlay by clicking Settings → In Game and then toggling off "Enable the Steam Overlay while in-game".
  • Avatar
    WolfBite

    also happens to me once i alt+tab out of screen. Controller plugged in, cursor will work fine. Mouse never comes back. Have to crash game.

    0
  • Avatar
    Fa7sn_

    I have the same issue, i can make it to the change brightness screen and then it freezes then crashes, i have similar specs to OP

    0

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