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Bungie Answered

Not able to receive any update to codex after killing the compiler

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Druesclues21
Earlier yesterday i was not able to get the cryo skin, nor was i able to redeem my compiler gangolion that i received after me and my team killed the compiler. It did not update my codex after at all but it did for my friends. I have screenshots and a whole video saved of the match if necessary to provide
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Please provide the following details to add to your report:

    • Your Platform
    • The approximate date and time of when this happened
    • Did your crew start the Compiler encounter?
    • Was this a fight involving multiple crews or just yours?
    • Did you personally hit the Compiler’s exposed weak spot when it was exposed?
    • Do you have video or screenshots showing those hits?
    • Did you exfil successfully?
    • Did your crew get the skin/Codex from the same run? If so, what are their Bungie IDs?

    If you have a video or clip from the encounter, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

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