Bungie Answered
Server connection error
Every time I open the game I encounter error code paprika. I have verified game files, the server status page says the servers are running just fine, I'm using a direct connection and have no issues with connectivity with anything else, I have a dedicated 1Gb connection to my PC. Completely unsure what to do at this point to stop this error from happening or if it's even happening to anyone else, but this issue only comes up right after the game loads.
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Commentaires
Hi there,
Thanks for reaching out.
In the absence of scheduled maintenance, Paprika errors are indicative of network issues. These can be caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you.
To that point, we recommend consulting our Network Troubleshooting Guide to explore potential solutions. If that doesn't help, the next step would be checking our Optimizing Connections page. Following that, if issues still persist, we would recommend reaching out to your ISP for more hands-on assistance in troubleshooting your network setup.
Also, If you are using Kaspersky, have you tried Whitelisting both Marathon and BattlEye?
To whitelist Marathon and BattlEye, open Kaspersky, go to Settings (Big Cog) > Security Settings (or Additional) > Threats and exclusions > Manage Exclusions and then add both Marathon and BattlEye and save.
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