Bungie Answered
fix ur game bungie
i got stuck in the wall in cryo archive and lost a lot of good stuff i had a gold m77 the one u get from the vault and a purple misriah as my weapons
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Hi there,
Thank you for your report.
Could you give us some additional details to along to go along with your report?
Your Bungie Account Name
Your Platform
The approximate time that this happened
If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look.
my bungie account is zyrox#9944 i am on pc and this happened last week at around afternoon evening time i do not have a video of this because it was very unexpected thank you for your help.
yo yall here bru im tryna get my stuff back
Hello there,
Thank you for reaching out and reporting this issue.
We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying server‑side error happens, any refunds that can be offered are handled automatically by the game systems, not manually through support.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
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