Bungie Support

Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. Stuck behind lootbox on Cryo, Control

Hi there,Thank you for your report. We are aware of situations where players can get stuck behind certain geometry and are currently looking into these issues.I will pass your report and video alon...

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Commentaire officiel

1. Communauté
2. Bug Report: Weapons, Equipment, & Consumables
3. Compromised Green Shields in Vault

Hi, Thank you for sharing this. It’s always meaningful to hear how even unexpected moments, including bugs and oddities from a game’s early days, can become part of someone’s personal history with ...

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Commentaire officiel

1. Communauté
2. Bug Report: Factions, Contracts, & Upgrades
3. Beyond Crimson Veil Not unlocking

Hi there,Thank you for your report. Could you give us some additional details to along to go along with your report? Your Bungie Account NameYour PlatformThe approximate time that this happened If ...

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Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. Xbox Servers Crashed During Cryo

Hello there,Thank you for reaching out and reporting this issue. We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying se...

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Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. Ranked emblem

Hi there,Thank you for the question. The intended ranked reward setup is that Gold emblem eligibility starts at Gold I, not Gold III. Gold III is listed under the gameplay reward package track, whi...

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Commentaire officiel

1. Communauté
2. Bug Report: Weapons, Equipment, & Consumables
3. Cryo Skin

Hi there,Thank you for your report. If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look.We are aware of situatio...

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Commentaire officiel

1. Communauté
2. Bug Report: Factions, Contracts, & Upgrades
3. marathon drop 7 bug

Hi there,Thank you for your report. Could you give us some additional details to along to go along with your report? Your Bungie Account NameYour PlatformThe approximate time that this happened If ...

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Commentaire officiel

1. Communauté
2. Bug Report: In-Game Mechanics & Activities
3. Compiler skin not unlock

Hi there,Thank you for your report. Could you give us some additional details to along to go along with your report? Your Bungie Account NameYour PlatformThe approximate time that this happened If ...

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Commentaire officiel

1. Communauté
2. Bug Report: In-Game Mechanics & Activities
3. Only got bronze rank icon despite being silver

Hey there,Thanks for reaching out.To clarify how Ranked end-of-season rewards work, the emblem reward is tied to the highest Rank I tier earned, so the Silver emblem is awarded for reaching Silver ...

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Commentaire officiel

1. Communauté
2. Bug Report: Weapons, Equipment, & Consumables
3. Runner backpack overlapped with ladder, unable to interact / loot

Hi there,Thank you for your report. Could you give us some additional details to along to go along with your report? Your Bungie Account NameYour PlatformThe approximate time that this happened If ...

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