Bungie Answered
Game crashes immediately when loading into a raid
I have an Intel Core Ultra 9 CPU and a GeForce RTX 5080. The game crashes all the time when I load into a raid. The problem seems to have started with update 1.0.5.
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Commentaires
Hi there,
Thanks for reaching out. We're sorry to hear you're dealing with this frustrating situation.
We can confirm the team has received reports of crashes of this nature and is looking into the situation. We appreciate your patience.
I have same CPU and GPU, And also same issue after update
Upvoting and commenting every post so that it may be noticed faster. I have the same issue, the common factor are the intel ultra processors.
Same issue. Ultra 7 CPU with an RTX 5090 and 64GB RAM.
Hello again everyone,
The fix I came up with yesterday was:
Updating your BIOS (dont do any tuning apart xmp/expo) and Intel Management Engine.
After that I suggest also:
Go to the location where your game is installed, for me its C:\Program Files (x86)\Steam\steamapps\common\Marathon\battleye
Right click on Uninstall_BattlEye -> Run as Administrator -> uninstall it
Then
Right click on Install_BattlEye -> Run as Administrator -> install it
You can also just delete the insides of this folder and game/steam will redownload it back.
If that doesnt work then I am out of ideas and this probably needs official fix.
Tommy I've done the Intel Management Engine update but have yet to try updating the BIOS. I'll try the BIOS update for good measure to see if it resolves the issue. I'll report back here with how it goes. That being said, I don't see a BIOS update resolving the issue, this really does just seem like an issue with the game running on Intel Core Ultra processors. It seems too coincidental that only Intel Core Ultra players are having these crashing issues (consistently constant since the patch). The game ran perfectly fine for me since the Server Slam, the first crash I've ever experience was when playing the game the first time after the patch released.
My Specs
Hi Iiminal, thats the steps I did to fix it for me and several people here with the same problem. I am not saying it is the ultimate will work for everyone fix but this yielded better result than standard bungie support troubleshooting steps.
Tommy Nice, the BIOS update helped. The game doesn’t crash anymore.
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