Gaming constantly crashing loading into map since new update

• Commentaire officiel

  

  Bungie Support

  Marathon Support

  18 mars 2026 13:18

  Hi there,

  Thanks for reaching out. We're sorry to hear you're dealing with this frustrating situation.

  We can confirm the team has received reports of crashes of this nature and is looking into the situation. That said, you could try the following potential solutions in the meantime, which some players have reported success with:

  • If you recently installed any new driver update, please try reinstalling the update in question. Alternatively, you can try going back to a previous driver version if you are comfortable doing so.
  • You can go to Settings -> System -> Recovery -> Fix problems using Windows Update to see if that helps. 
  • Ensuring that both BattlEye and Marathon are whitelisted by your antivirus software could also have an effect, though it seems you've already looked into similar settings.
• 

  Tommy

  18 mars 2026 14:10

  Hello again everyone,

  The fix I came up with yesterday was:
  Updating your BIOS (dont do any tuning apart xmp/expo) and Intel Management Engine. 
  After that I suggest also:
  Go to the location where your game is installed, for me its C:\Program Files (x86)\Steam\steamapps\common\Marathon\battleye
  Right click on Uninstall_BattlEye -> Run as Administrator -> uninstall it
  Then
  Right click on Install_BattlEye -> Run as Administrator -> install it
  
  You can also just delete the insides of this folder and game/steam will redownload it back.

  If that doesnt work then I am out of ideas and this probably needs official fix.

  Oui

  0

  Non

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