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Bungie Answered

Still can’t hear any voice chat.

I have been playing since the server slam and have never been able to hear voice chat. I have all voice chat settings turned on. It’s not just my teammates, but prox chat too. I have tried plugging my headset into my console and my controller, both don’t work. I have tried changing my audio output settings and nothing my VC audio is set to max. I have tried restarting the game. I have tried turning off and on the settings. Nothing works and I have gotten 0 help. Playing the game and seeing my teammates are talking and being forced to type in text chat because I can’t hear anything they say has been miserable. Please this is like my 3rd time submitting a form for this same issue and I have gotten 0 help.
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Commentaires

3 commentaires
  • Commentaire officiel

    Hi there,

    Thanks for reaching out! Please see our Audio and Voice Troubleshooting guide for tips on configuring your audio setup for Marathon.

    If you have access to another headset, you may want to try that to rule out any potential hardware issues. 

  • This is not necessarily a hardware issue. My mic will be working perfectly in the lobby and I can hear my teammates. At some point during a match, I am not sure of the trigger, I will no longer be able to hear my teammates but they can hear me. If I turn open chat on and off again during the match in settings it fixes it, but it is still a major issue in a game where fights are quick.

    0
  • Hi there,

    Thanks for reaching out! 

    If this happens again, please use your platform's share feature to capture a clip highlighting the issue you're experiencing and upload it to YouTube, then send us the link here along with your Bungie name (including the # and 4 digits), platform, and approximate date/time it occurred. We'll be glad to take a look.

    Feel free to mute the audio if you prefer, as long as the issue is clear via in-game icons.

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