Bungie Answered
Weapons disappeared from a briefcase after the evacuation.
I found two decent weapons during the raid, but after the evacuation they disappeared. What do you mean by that? I'm not even talking about the valuables that also disappeared.
My partner and I took the key to the offices in the ponds with algae, looted the room, and hid, evacuating after 20 minutes. The loot we found disappeared from our inventory except for what I immediately put on.
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Hello there,
Thank you for reaching out.
We understand that you've had weapons disappear following a successful exfil. By any chance, were those weapons Compromised? Compromised items require use of a Matter Fixative during the run to exfil with the item.
If the weapons were not compromised, then this seems odd. Under such circumstances, could you kindly link us to video footage or screenshots which demonstrate you having the weapons in your inventory, then them disappearing after the exfil? We'll then review what you share and see what other details we may need for further investigation.
I didn't take a screenshot at that moment, and I didn't write anything down. I was just fuming, so I didn't have time to do anything. I understand that I won't get a refund or compensation, so just know that the guns could somehow disappear during the evacuation. They weren't fragile and didn't require a matter stabilizer, I guarantee that.
Hello again,
Thanks for your follow-up.
At this time, we have taken note of your report concerning your experience. Should you experience this type of incident again, then please consider recording visuals of what happens, and sharing them with us. They may help our investigation. Thanks.
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