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Game crash when opening map

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Volcan

Occasionally when pressing 'm' to open the map, the game immediately freezes and crashes, exiting the game. Has happened to me twice in the past 2 days. 

1

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  • Commentaire officiel
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    Bungie Support
    Marathon Support

    Hi there,

     

    Thanks for reporting this issue. Please provide the following details below so we can forward this to our development team. 

    • Bungie Account Name - Playername#1234,
    • Platform - Steam, PlayStation 5, Xbox Series X, etc,
    • Description of Issue - General description of the issue in the game,
    • Rough Date and Time of issue - Let us know roughly when this occurred, especially if it was a crash.,
    • Repro steps - If you know the specific steps you took to cause the issue please try to recreate them step by step.,
    • LINKS: Links to videos and/or screenshots will help us better figure out the issue. YouTube, Imgur, and Twitter work best
  • Avatar
    GoneBerzerk115

    Same, were you streaming the game on discord at the time too?

    1
  • Avatar
    alans

    Happens very often in the first few seconds after loading into the map. Pressing M has high risk of black screen and desktop :) Happens also when pressing M and then clicking top right into the contracts in the first seconds on the map.

    Happens to my squad once a day.

    1
  • Avatar
    UrsusJr
    • Bungie Account Name - UrsusJr#2277
    • Platform - Steam
    • Description of Issue - In both solos and trios, happened to me and one of my teammates in the same match at separate times. when I open the map in the middle of the match the game immediately freezes and then crashes to desktop.
    • Rough Date and Time of issue - all on 3/12/26 between 11:30am and 4:00pm
    • Repro steps - If you know the specific steps you took to cause the issue please try to recreate them step by step.
    • Running on- Framework laptop 13, windows11, Processor AMD Ryzen 7 7840U w/ Radeon 780M Graphics, 3301 Mhz, 8 Core(s), 16 Logical Processor(s), 16GB RAM
    •  
    1
  • Avatar
    MrRichard999

    Can the game be modified when after a crash it doesn't play the intro videos for sony and bungie and just goes to the title screen to sign in? This could easily be done to make it where people can at least get back in right away after a game crash...

    0
  • Avatar
    Visby

    Happens to me and my friend as well, not streaming to discord in either case. It wasn't the first time I'd looked at the map that game session, but immediately after tapping to view map button it froze. The map had not yet been rendered to the screen, so it'd be pre-rendering logic I'd assume.

    0
  • Avatar
    SolidSnake

    This has happened to me 5 times now. Try to open map, locks up for 1 second, crash to desktop. 

    0

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