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Bungie Answered

Crash on death

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thc
I got downed by a player and I pressed up on the d pad. May of been timing but the game lagged for a second. No audio and couldn’t move them while game crashed and shut down. Lost all loot.
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  • Commentaire officiel
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out to us.

    We understand that you experienced a crash. We're sorry to hear of this, as we can imagine the impact this may have had. For our investigation, could you kindly let us know the following:

    • Your Bungie account name.
    • The Platform you play on.
    • Have you experienced this crash more than once?
    • If you have experienced this crash, does reproducing always involve being downed and pressing up on your controller's d-pad?
    • If you happen to have a recording of this crash, please consider uploading it to a site like Youtube, and sharing a link to it here.

    Once we have the above details, we will review.

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