Bungie Answered
I did not receive my rewards from the deluxe edition
I bought the pre-ordered version and decided to upgrade to the deluxe version on Steam today, March 5th, before the game's release. Upon opening the game I didn't see any of the rewards mentioned in the deluxe pack. I've already confirmed this on Steam and have the DLCs installed.
Within the game itself, an option to buy the deluxe edition appears, but clicking it opens Steam and displays a blank page because I've already purchased the product.
I would appreciate help accessing what I paid for.
1
Comentarios
Hello there,
Thank you for reaching out to us.
We've gotten reports of players encountering issues accessing their deluxe rewards. We're currently investigating the underlying cause of this. In the meantime, Accessing and Restoring Licenses may help you to access your purchased content. Your patience and understanding while this is ongoing is appreciated.
same, i too have this problem
same, i too have this problem in Steam
Hello,
I've already read your Accessing and Restoring Licenses guide and done everything it said. I have the game in my library, I have the DLCs and they are installed. My Steam purchase history shows that I acquired the products, but when I open their support page it tells me to contact you, Bungie support.
I would really like to have this resolved because I bought the deluxe edition before release because I saw the game's potential and wanted to support the developers, but I'm already starting to regret it.
Same here.
Iniciar sesión para dejar un comentario.