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Bungie Answered

Deluxe Edition/ Pre Order not Recieved

I purchased the Deluxe edition on steam and do not have access to the rewards pass, any of the pre order rewards, or anything else that I was supposed to get, Bungie ID: Niquom#9423 Steam is Niquom, no idea why it isn't registering and I tried to enable and unenable the DLC in my steam library and still it isn't registering.

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Comentarios

15 comentarios
  • Comentario oficial

    Hi!

    Thanks for reporting this, and I'm sorry to hear you haven't been able to access your Pre-Order and Deluxe Edition content. The devs have been alerted to this issue and are currently working on a fix. We apologize for the worry this has caused.

  • same here, can't get server slam, prepurchase and deluxe edition items. come on help us.

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  • Same as well

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  • Same issue

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  • Same here. I Pre-ordered Deluxe Edition on Steam and reached level 30 in the Server Slam. I know they commented on the server slam rewards, but I can’t access the rewards pass, have no skins, and no Silk or Lux

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  • Same issue here, no pre-order or deluxe bonuses on Steam.

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  • Got some of the pre-order deluxe skins, but missing two. Seems like a UI glitch, it shows there are new items in the customization, but not seeing them for Triage or Recon

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  • An amazing experience from the very first minute of playing!
    Thanks, Bungie.

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  • Yeah I still have yet to receive my Pre-Order/Digital Deluxe items either. I've tried reinstalling and verifying the installed files and still nothing

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  • same thing on my end aswell

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  • I cannot get any of my pre-order or deluxe edition It also says I just started this bungie account But I bought destiny 2 at release an played a good while so Im confused. Would like someone from bungie to address this issue everyone is having or refund the extra money.

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  • me to please fix.

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  • Yup. Pre-ordered deluxe edition. Waiting with you guys

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  • Thanks Bungie for me at least this is fixed and was a quick turn around!

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  • Yes, i recieved my boons as well!

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