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Bungie Answered

game wont run on latest AMD drivers

So i tried re installing last night to find out game wont launch proceed to do the typical hrs of troubleshooting to no success. today i did a driver roll back and that fixed the launch issue pls fix bungie 

btw spec are 7800x3d/ 7900gre/ 32gb ram

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3 comments
  • Official comment

    Hi there,

    Thank you for reaching out and for reporting this.

    Please provide the following details to add to your report:

    • The approximate date and time of when this first happened
    • What happened when you tried to launch the game prior to the driver roll back?
    • Did you see any error codes or error messages when you tried to launch the game before rolling back your driver?
    • Which driver did you roll back? Was it the GPU or CPU?
    • Which driver number worked and which did not not?

    If you have a video of the game not launching, you can upload the footage to a public video hosting site, like YouTube, then post the link here, and we’ll be glad to take a look.

  • I can confirm the game won't launch with the latest AMD graphics driver 26.10.1. I just see a black screen and then the windows loading icon on the cursor, and then the game shuts down. I had 26.8.1 previously where it launched without any issues, I also downgraded to this version and then it worked again.

    Specs:
    7800X3D
    RX 7900 XTX
    32 GB RAM

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  • I can confirm too the game won't launch with the latest AMD graphics driver 26.10.1.  I just see a black screen and then the windows loading icon on the cursor, and then the game shuts down. I had 26.8.1 previously where it launched without any issues,I also confirme that it happend a lot with every latest driver i try always latest amd driver wont work and i had to roll back but now i wont downgrade i will wait until its fixed
    Specs:
    7800X3D
    RX 7800 XTX
    32 GB RAM

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