Bungie Answered
Your AI Support System failed, I want a human
I received a "warning" for "hate speech", and my account now has a "permanent action" against it. It's not a ban, it's a warning. I submitted an appeal, and just received a response that my "ban" for "network connectivity" will remain in place. The ticket was then closed. I originally requested evidence of my "hate speech" (since I've spent years you don't need to know fighting against that shit). I am now also requesting to know why my appeal is now saying I was banned for network connectivity and my appeal immediately closed. I received no response on the Discord, and whatever human or AI you are using for the ban appeal process is preventing me from receiving an answer.
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Comments
Hi there,
Thanks for reaching out.
If your account has incurred a ban, then the way to contact our Security team about it is through the Appeal Ban or Restriction Contact Form.
If you have already submitted a ticket, you have done all you can, and will need to wait for a response. Ban appeals are not conducted on the forums.
You have to understand that I did not receive a ban. Please, I am requesting a human to read what I am typing and review my account. I received a "warning" as a "permanent account action". This is specifically not a ban, although two appeals tickets have described it as a ban for network connectivity. I am not banned. I have a warning for "hate speech" which is not something I engage in remotely close to.
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