Bungie Answered
Game crashes in the sign up process
It crashes every time in the sign up process and I just bought the game a few days ago.
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Hi there,
Thank you for reaching out and for reporting this.
Please use your platform's capture button to take a video showing what happens when you try to load up and log into the game showing any error messages or error codes. If you already have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here, and we’ll be glad to take a look.
Ok, here's a link: https://youtu.be/UYNBV-ZbIrM
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