Bungie Answered
Frozen at launch loading screen
After todays update (oct. 6) the game freezes on the initial loading screen, prior to accessing the main menu, title screen, or anything.
https://imgur.com/a/BK2beJO
[Rtx 3090ti driver ver. 616.64, 64gb ddr5, 12900ks, windows 11 pro]
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Hi there,
Thank you for reaching out.
I'm sorry to hear that you are having issues with the game freezing on the loading screen.
To start out, we'd recommend trying to verify the game file integrity through steam to see if it helps. Then turn off any overlays (Steam, Discord, NVIDIA) before trying again. If the issue persists, please ensure that all of your drivers, windows, and your BIOS are all fully up-to-date. Lastly, if those two steps don't help, please try uninstalling and reinstalling the game.
If you still run into the same issue despite all of this, can you provide us with a copy of your DxDiag? You can copy and paste it over on PasteBin and provide us with the link.
had done all of that, however, its working again now, after several restarts. thanks.
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