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Bungie Answered

Missing Silk?

 In the main menu where it shows shells, vault, armory, factions, etc, on the very bottom where it says "Marathon /season 2 247477:GOLRETAIL" if you click that there is a pop up for "Welcome to the nightfall refresh" and it says it in the section "Fresh rewards pass", it says:

"Sleek Nucaloric-themed rewards pass to delight players with approved skins and a generous helping of silk"

But I did not get any silk, and dont see any in the pass. Where is this silk?

I had Zero silk before the season reset, and still have zero, and there is nothing in my mailbox. 

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Comments

6 comments
  • Official comment

    Hi there,

    Thank you for reaching out and for reporting this.

    Could you please send a screenshot of the “Fresh rewards pass” section showing the Silk wording, along with a screenshot of your current Silk balance and Rewards Pass screen? 

  • Sure, one moment

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  • 0
  • Hello there,

    Thank you for the screenshots.

    We have taken note of your report and will investigate this further on our end.

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  • Ok, thank you for the quick response  💙

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  • First, I know the person reading this likely has nothing to do at all with the situation. As such I am not expressing my frustration towards you, but humbly ask that you pass this to the responsible team if that is something within your capability 💙 

    But I saw that the "Correction" was made with today's update, and not only was just that section just not edited, but the entire section was removed?? 

    Marathon is in a really, really rough spot right now, and I find it incredibly hard to believe that hiding that information and acting like it was never there was the right move. 140 silk is minimal compared to what it gives you from the rewards pass (4-5 items), and I can see no logical downside to giving players the Silk as mentioned in the Nightfall Refresh explainer. Like that would have players say "Oh neat! That was cool of them to do!" and gotten Marathon *some* points. 

    The way this was resolved comes across as shady, to be honest, and I hope that whoever is in the position to do so, is able to make this right.

    I hope you have a great weekend

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