Graverobber key template challenge bugged

NMDOOM

September 20, 2026 10:03

I have exfiltrated with a prestige or superior key template multiple times and have not been rewarded the Graverobber title even though this is the last challenge in the codex for this title. I have taken superior or prestige keys off of runners multiple times and exiled and have not been rewarded. The most recent on 9/20/2026 around 2 AM

Comments

5 comments

Official comment

Bungie Support
Dev Help

September 21, 2026 13:44
Hi there,

Thank you for reaching out and for reporting this.

Please provide the following details to add to your report:
- Your Platform
- What was the name and rarity of the key template
- Whether the template’s objectives were completed before exfil
- Did you bring the the template in, found it, or did you take it from another Runner
- A short video showing the exfilled key and your Graverobber codex entry
Please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here, and we’ll be glad to take a look.
NMDOOM

September 21, 2026 18:37

My platform is steam/PC
I looted a Gold Prestige key template and the objectives were completed before exfil. I took it off another runner. I have done this multiple times on cryo and outpost but have not gotten the codex to mark as completed, here is a link to the video of the most recent example

https://youtu.be/OVHzl2caalQ?is=5gzk-few4n6TpYt1

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Bungie Support
Dev Help

September 22, 2026 13:05

Hi again,

Thank you for the video

I will pass along your report and video to the relevant channels to help us investigate this further.

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NMDOOM

September 29, 2026 06:59

Are there any updates on the case?

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El_Cam_Meano

October 02, 2026 13:42

I am having this same exact problem with multiple key templates on Xbox including one or two last night so this is definitely ongoing. Very frustrating

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