Bungie Answered
Overflow being deleted with selected items
I had a full set of gear, 2 impacts, 3 mizzies and 2 watchtowers in my overflow, which all got deleted due to holding f when having selected items ( in my case ammo ) also takes all your overflow and sells it, Is there any way to refund this? im sure this is unintended, even if a refund isnt available, just being able to change it not to do that would be extremely helpful so it doesnt repeat itself.
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Hi there,
Thank you for reaching out and for reporting this.
If you encounter this again, please use your platform's capture button to take a video. If you already have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
Support is unable to restore any lost loot, and any refunds that can be offered are handled automatically by the game systems, not manually through support.
https://youtu.be/98n7Qs6gtf4
Here is a youtube link to the proof itself
Happens at 1:00 - 1:10
Hello there,
Thank you for the video with the timestamp.
We have taken note of your report and will investigate this on our end.
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