Bungie Answered
Crash on Sign in
Was playing less then a few hours ago.
Game would start, then when moving to sign in would crash. Log would show a blocked file ( [INFO] Blocked loading of file: "C:\Program Files (x86)\Dropbox\Client\DropboxExt64.96.0.dll".). Reinstalled battle eye and unisntalled/disabled dropbox. Log stopped appearing and the game continues to crash during sign in. Verified files, reinstalled twice and onto different hard disks with no solution.
Was playing the game less then two hours before the issue started, left it running, came back to see I was dc'd and issue began when I tried to log in.
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Comments
Hi there,
Thank you for reaching out.
I'm sorry to hear that you are having issues signing into the game.
To start out, we'd recommend restarting your PC and launching Steam as Administrator before trying to launch Marathon again. If the issue persists, please ensure that all of your drivers, windows, and your BIOS are all fully up-to-date.
If you still run into the same issue despite trying the above steps, can you provide us with a copy of your DxDiag? You can copy and paste it over on PasteBin and provide us with the link.
The issue was resolved after I restarted my PC and updated it, reinstalled my drivers, reinstalled the game again and ran as admin. Thanks!
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