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Bungie Answered

Matchmaking error.

I loaded into cryo with a full gold kit, and for no reason it kicked me off the game and said I was eliminated when I had restarted the game despite never leaving spawn because the match had just begun. I was just insta-eliminated. I lost 25k worth of items. I didn't see an error code or anything, I was just booted from the match. Can I get my stuff back at the very least? I have a screenshot of the eliminated screen.</3 

 

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  • Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you were kicked from a game that you'd had such an advanced kit for. While we've noted what occurred and will continue monitoring anything that may have gone awry, unfortunately, we are unable to return any items that are not automatically refunded from the game for some connectivity issues. To try and mitigate further potential connectivity issues that may have occurred, we'd recommend going through our Basic and Advanced Network Troubleshooting Guides.

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