Didn't find what you were looking for?

New post
Bungie Answered

Inventory bug

Date & Time of Incident: August 4, 2026 | 20:45 – 20:50 BST
​Issue Summary
​Upon returning to the hub after a successful exfil using a Sponsored Kit, the equipped loadout I was wearing prior to equipping the Sponsored Kit—which should have stashed back into my Vault—completely disappeared from my inventory.
​Lost Items
​Container/Bag: Gold Sneak Bag
​Equipped Loadout: Full loadout equipped prior to selecting the Sponsored Kit (weapons, armor, and utility items)
​Steps to Reproduce / Sequence of Events
​Had a full personal loadout equipped (including a Gold Sneak Bag).
​Selected and equipped a Sponsored Kit before entering a match.
​Successfully completed the match and exfilled (did not die).
​Returned to the hub/vault screen expecting the previous loadout to be safely stashed.
​Checked the Vault, but the Gold Sneak Bag and the entire previous loadout were missing.
 
 
​Troubleshooting Attempted
​Checked all Vault tabs, filters, and sorting options.
​Restarted the game client and re-logged into the server to force an inventory database sync.
​Please trace the account/session logs for the specified time window above to assist with item recovery or bug investigation. Thank you!
0

Comments

1 comment
  • Official comment

    Hi there,

    Thank you for the report.

    We are aware of players reporting this issue and are investigating.

Please sign in to leave a comment.