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Bungie Answered

Voice chat not working on run start, but does before/after run in lobby

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Darkxerox
Bungie Account Name - Darkxerox#8928, Platform - PlayStation Description of Issue - Team chat works in in menus and during loading, however it can randomly cut out for the whole match with people in my party (typically PS5 to PS5 players). However we've had it happen with Xbox players in our team. What will happen is that Player A can hear B and C, but player B can't hear player A, but can hear player C. C can hear both. Usually one person in the squad can hear the affected player. There's different permutations with both players not able to hear someone, but this has been happening since the server slam. Our remedy is usually switching to a PSN party chat or discord, but you lose prox chat, and this doesn't work with crew fill thirds. I'd say it happens about 20% of games. Rough Date and Time of issue - this happened today around 10:15 PDT but happens every day I play with my friends. Repro steps - load in with a premade team, one or two players. Often the 3rd crew fill person can hear both of us if we're affected. We can show a Bungie dev if needed.
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Please use your platform's capture button to take a video o this happening in-game. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

    A temporary workaround that may help in the meantime:

    • Before matchmaking or loading into the run, have everyone in your crew hardware-mute their mic
    • Stay out of active in-game voice while loading in
    • Once you are fully in the run, unmute your mic and test voice chat again

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