Bungie Answered
Crash 1-3 minutes after startup
Hey!
I just bought and launched Marathon for the first couple of times today, but it appears there's some sort of conflict crashing my laptop a few minutes after startup.
My specs:
CPU: AMD Ryzen 9 7940 HX with Radeon Graphics
GPU: NVIDIA GeForce RTX 4050 Laptop
16 GB DDR5 RAM
I have no overclocks or anything like that running, and the crash error I get on the event viewer is 6008 Unexpected Shutdown, and I've tried verifying the integrity of the game files but to no dice. I would love to get into the game, and a fix would be greatly appreciated! Thanks!
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Comments
Hi there,
Thanks for the report! Rest assured that crashes are automatically reported to us when they occur. In the meantime, we recommend keeping your GPU drivers and Windows version fully updated.
If you experience crashes often, please try re-installing the game using the steps in our guide below:
https://help.marathonthegame.com/hc/en-us/articles/39001262917908-Installing-Reinstalling-and-Updating-Marathon
Please also note that the game is not officially supported on laptop devices, even if those devices otherwise meet the minimum requirements.
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