Bungie Answered
Mouse lag( In the right format)
Doing this again but in the right format
- Bungie Account Name - parkerjurgenmann#4828
- Platform - Steam
- Description of Issue - When I load into the main menu my mouse is incredibly laggy to a point where the game is unplayable, another problem is that when I click on vault, shells, etc. it takes forever to actually lick on it and go into the menu.
- Rough Date and Time of issue - roughly 4-5 days ago, checked on it daily
- Repro steps - I followed online videos of this issue, turned off overlay on all my apps, uninstalled/reinstalled, and other septs that I have found online.
- LINKS: https://cvws.icloud-content.com/B/AYuAHW4multF-bcObdv3gnYVCG3rAbN-jQUQ5wXJFqyzUo4ZTM_glGYw/IMG_4240.MOV?o=AlbnVuGd1gvgmhSaadmkSlt9PtpHGPPtT-uosuiGMlUJ&v=1&x=3&a=CAogdeIpI8oQFJ-HO2k-DF9YIai0q3cKoFPw8JJxMSFkkkoSehDtqfOp8TMY7bnu_fozIgEAKgkC6AMA_3BkNJ5SBBUIbetaBOCUZjBqJ3R2cKv84SkVQaW5gSDLVf7lLJCOU7J-OKCbd1cRoYIIJAgodr4_XnIn1ZQL6RKImOH-SffhCmvHYQ5xqNq7eUMdkp4gjexl7zFbnj5cQ9ha&e=1785359736&fl=&r=A55DB9EF-73F8-4E9E-BFB4-CBC449222709-1&k=a9CnNnqWtZyfkIQZennmLA&ckc=com.apple.largeattachment&ckz=94AA8270-3E49-447C-85EA-9F155A71ECE9&p=54&s=XT_j26hx55pI1IhGCLtW9v8g9v8&teh=1&+=3dc1a311-3126-492b-a1ee-97082e3d532a
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Comments
Hi there,
Thanks for reaching out! Could you try disabling Steam input (or enabling if it's already disabled) before opening the game, to see if this resolves the issue for you?
If it doesn't, please send us the clip via a YouTube or imgur link and we'll be glad to take a look!
Unfortunately, this did not solve the issue. Now since this problem I have also been playing other games such as Escape from Tarkov and Battlefield 6 and have had no issues with it. I also recently got a new mouse and mouse pad, and I started to get the problem when I got the new items, but I went back to my old mouse and mouse pad and the issue was still prevalent. Hopefully this video I give you will help you understand what is going on, Thanks!
https://youtube.com/shorts/8rKgu2h7eC0?si=wgJ_-KsvDcvAO-OT
Still having the same issue, and this has now been going on for roughly a week now at this point. Am hoping to hear back before the weekend since cryo comes out!
Thanks for the clip. If the mouse comes with its own app, please try closing that software when running the game. We recommend closing all possible applications before running the game to try and isolate the cause of the stuttering.
This also did not work. When I got the mouse Razer Synapse was installed along with Razer Cortex which I have both uninstalled. Thank you, guys, for all the help you have done so far, this is just very frustrating!
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