Bungie Answered
Bungie ignoring requests for customer service
Bungie ignoring customer service request
I bought the Deluxe edition during the trial week as it showed it contained base game - as everyone knows Bungie says they would honor including the game for us. I still can't play the game because the standard edition isn't showing purchased. I messaged PSN who said to message Bungie, and Bungie said they only have customer service for their merchandise store 😑 then they suggested to just post in a forum so here I am.
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Comments
Hello there,
Thank you for reaching out.
I just wanted to let you know that I've created a support ticket for your issue, so one of our team members can assist you directly. Please keep an eye on your emails for the ticket link.
I'm having the same issue. Can I please get a support ticket created for my account as well?
Thank you!
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