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Locked in processing

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Valour

Heyo,

I looted the gun room in processing, the one locked behind two orange keys and a green one and on my way out with my duo we got locked in the building with UESC spawning from outside and the building remained locked until the end of the game, we searched the whole place and found no way out, was this a buggy in game event or something I don't know about?

IGN is "Valour#6869"
Platform: PC

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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Please provide the following details to add to your report:

    • The approximate date and time of when this happened
    • What happened right before you got trapped? 
    • Did you see or hear anything that looked like a special event, such as a HUD warning or alarms?
    • Did you interact with any UESC chest, device, or terminal after entering?
    • Were there any buttons, switches, panels, or terminals still active when you searched for a way out?
    • Did the doors lock behind you immediately, or only when you tried to leave later?
    • Were both you and your crewmate trapped the whole time?
    • Did UESC keep spawning in waves, or was it just a few enemies outside?
    • Did the building ever unlock again, or did it stay locked until the end of the run?
    • Do you have any video or screenshot from when this happened?

    If you do, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

  • Avatar
    Valour

    1- I believe it was 20 minutes before my post, so around 11:40 PM local Cairo time
    2- My friend and I were looting the boxes in the room that requires 2 orange keys and 1 green key in processing before the building locked down
    3- There was no indication of an event of any kind
    4-I can't clearly recall, but I don't believe we interacted with any UESC chests, devices or terminals
    5-The doors only locked behind us after we looted the room and attempted to leave
    6-Both of us were trapped the entire time
    7-They continued to spawn in waves, with one of them, the purple shield commander, being stuck outside, half of his body was in the wall, unable to move
    8-It remained locked until the end of the run
    9-I do have a screen shot, didn't think to take video, can't seem to upload it here, keeps telling me that I only have a two photo limit and can only upload photos with the format png and jpeg, which the screenshot is, but just won't upload for whatever reason

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