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Bungie Answered

Trying to clear block list and can't get rid of users due to bug.

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MrRichard999

Trying to clear block list and can't get rid of a few users due to bug. Gives an error and names are stuck on block list. Says "The resource you're looking for was not found. (21)"

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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out.

    If you're unable to remove blocked users in Marathon, please try managing the block list through Bungie.net rather than in-game, since unblocking is currently handled there.

    You can also try the following:

    • Clear your browser cache/cookies and sign back in.
    • Try removing the user from the website instead of in-game, or through the Companion App.

    If those steps do not help and the same names remain stuck on the block list, please let us know.

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    MrRichard999

    Tried doing it through the website and the phone app and still gives the same error.

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