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Bungie Answered

Lost all Friends When Linking Accounts.

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Shivy

So I have a steam account that I was playing marathon on for the entirety of the first season, I made many friends during then. Then in season 2 I decided to link my playstation account for no reason without knowing the implications. I lost all my contacts when I logged back into the game. My old tag was Shivy#6494. Is there any remedy to this?

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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for the report.

    To help us look into this, could you please send the following:

    • Your old Bungie name/code and your current Bungie name/code, if it changed
    • The platform you originally played Marathon on
    • The platform account you linked later
    • Your Steam profile URL or SteamID
    • Your PlayStation Online ID
    • The approximate date and time you linked the accounts, including your time zone
    • The approximate date and time you first noticed your friends list was empty
    • Whether you had an older Bungie.net or Destiny account tied to the same email before linking
    • A screenshot of your linked accounts page on Bungie.net
    • Roughly how many friends were lost
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    CuzMike

    The same thing happened to me today. Lost all the people I normally play with. Is there any way to reverse this or am I done with this game?

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    Shivy

    I do not feel comfortable sharing my info on a public forum, is there a email that I can reach out to? 

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  • Avatar
    Bungie Support
    Marathon Support

    Hi there, 

    I just wanted to let you know that I've created a support ticket for your issue, so one of our team members can assist you directly and privately. Please keep an eye on your emails for the ticket link.



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