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Bungie Answered

BUG could not leave compiler room

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Hangtime21
My teammate Young_soju#5063 were locked in compiler room and unable to escape to hit the emergency exfil near the restock room. The airlock was unable to be opened and remained closed. Can someone investigate this and grant us back our lost gear? This run occurred roughly 2:20PM CST
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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Please provide the following details to add to your report:

    • Your Platform
    • Were you or your teammate inside the airlock / compiler room while the fight was still in progress?
    • After the Compiler was defeated, was one player left on the opposite side of the closed door while the others were able to move forward toward exfil?
    • Were your teammates able to activate or use an exfil while the stranded player was still locked behind the door?
    • If possible, do you have a video showing where each player was positioned when the fight ended and which door would not open?

    You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

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