Bungie Answered
Game crashes during load screen
I will get as far as the “click any button to play” screen and then the game will give me a black screen and crash.
My system specs are great. 32 gigs ddr5, nvdia 4070 super. Intel i-7 something I can’t quite remember and I’ve got close to a terabyte storage.
I’ve tried uninstalling and reinstalling, I’ve checked the integrity of the game files. I retry after every single update yet I am still met with this unfortunate situation. Please. I want to play the game. But this is so annoying. I can’t support. And i definitely am not getting my moneys worth.
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Comments
Hi there,
Thank you for reaching out.
I'm sorry to hear that you are having issues with the game stability when trying to play the game.
To start out, please ensure that all of your drivers, windows, and your BIOS are all fully up-to-date.
If you still run into the same issue despite all of this, can you provide us with a copy of your DxDiag? You can copy and paste it over on PasteBin and provide us with the link.
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