Bungie Answered
Unable to get past title screen
Since purchasing the game I have been unable to get past the title screen the game will just crash into a black screen then close on it's own.
- I have tried swapping the installation Drive
- Uninstalling and reinstalling battle eye
- Updating graphics drivers
- Uninstalling and reinstalling the game multiple times
- Run as administrator
- Editing computer bios
This video
attached in the hyper link above is showcasing what happens.
Please help, my boyfriend loves this game and I want to play it with him but cannot figure out whats wrong.
SPECS:
CPU : AMD RYZEN 5 3600 6-CORE PROCESSOR
GPU: Nvidia GeForce RTX 2080 ti
RAM: 32 GB
SSD and HDD
0
Comments
Hi there,
Please see our Marathon Storage and System Requirements guide to double-check that your system meets the current minimum specs. If it does, please double-check that Windows is fully updated to the latest version and try installing the game on another disk (if possible) to rule out potential hardware issues.
Please also note that the game is not officially supported on laptop devices, even if those devices otherwise meet the minimum requirements.
If you're still having issues after consulting the guide above, please let us know your system specifications and we'll be glad to investigate further.
Please sign in to leave a comment.