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Bungie Answered

Missing twitch drops

My twitch has all the items earned from the twitch drops for marathon but today i realized that I had none of them I was told I had to come here so they were added manually not sure how true that is, I did some research prior I noticed alot of people are having this exact problem I saw some suggest to check partner program but still nothing please help
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4 comments
  • Official comment

    Hi there,

    Thank you for reaching out.

    If you have not already, please view our help page for Twitch Drops to verify that your account was linked correctly.

    If you have already gone through the steps in our Twitch Drops guide, please share screenshots of your Twitch Drops & Rewards Inventory and let us know exactly which drops have not been received in-game.

  • Hello, thankyou for reaching out. Im missing every single drop ive tried several troubleshooting options from people who also had the same issue such as completing the tutorial, partner rewards and refreshing the Marathon page, I also restarted the game multiple times I made sure it was linked to the correct account even though I only have one and I even tried to relink it several times, I was reading that if you have a twitch account already and link a new one this "bug" occurs i was watching on my fiances twitch account and didnt realize we share our PC anyways I have a few screenshots ill share with you so you can see that nothing is coming up on my end about the twitch drops.

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  • Also i want to clarify my fiance DOES NOT have this twitch linked to her bungie nor has she ever. she doesnt have (own) a bungie account she uses twitch to watch burnt peanut when im at work thats all so dont recommend for me to check her account or anything related to that because she doesnt have one just wanted to clarify,

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  • Hey there,

    Thank you for the screenshots.

    Please keep an eye on your account’s Customizations for your missing Twitch Drops.

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