STUCK ON CRYO PILLAR CONTROL

Hi There! me and my team had completely wiped the whole lobby in cryo archive and we were going to exfil and then I got stuck on one of the pillars in control. This should not be my fault at all. I have over 1 GB per second Internet with 500 MB upload speed connected to lan cable. This kind of stuff in this game makes me very upset because all my hard time goes to waste because of a glitch in the game. I’m going to attach a video clip to show. Hopefully, you guys can help me out and re-compensate me all my items I had or else I may not play this game anymore nor recommended to anybody because I’ve put a lot of time into this game and this is not the first time something like this has happened. I also see another post like someone had the same issue too. This should not be the players’s fault. This is 100% the development and game creator‘s fault not ours. My gamertag PSN:Shimoneyy Marathon ID: Shimoneyy#5878 link to video https://youtu.be/_4w4qgDdwT4?si=B_KvI0ng-04XaXnT