Bungie Answered
Cryo Queue Bug
Bungie tag: Lando#4873
I’m playing on Steam and attempted to load into a Cryo game. It’s matched me with a crew, but is not loading into the map. I’ve tried to reset the game twice, but am warned that if I don’t reconnect I will lose my items. It’s been stuck for 20 minutes now. I’m not able to see my crew members icons, but can see their names in the chat.
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Comments
Hello there,
Thank you for reaching out to us.
We understand you're having trouble loading into a Cryo Archive run. We're sorry to hear of this, as we can imagine how this may have caused concern. If you haven't already done so, then you may wish to ensure you have Optimized Connections and perform Network Troubleshooting, as these steps can often help in resolving issues such as this or preventing their recurrence.
If you experience this issue again under the same circumstances, then please let us know whether any error codes have presented themselves or if particular steps appear to reproduce the issue, and we'll review.
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