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Bungie Answered

Servers not available

I lagged out of a solo match and when I connected it counted as a loss and I didn’t get a gear refund I swear there was something about an automatic refund system when you lagg out
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  • Official comment

    Hello there,
    We're sorry to hear about this issue. 

    In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them. 

    While we're unable to manually return lost gear, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.

    You may also visit our Network Troubleshooting guide for more information about disconnections. 
    https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide

  • “While we're unable to manually return lost gear“
    but you just did for that cryo crew , ig I have to make a huge deal about it on socials for you to do that whatever man

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