Bungie Answered
Difficulty Finding Matches – Marathon
Hello team,
I would like to report an issue regarding matchmaking in Marathon. Even with cross-play enabled, the queue times are extremely long when trying to find a match.
I would like to understand why this is happening, especially since there seem to still be active players in the game. Could you please let me know if there are any known server issues or if there is any specific setting I should configure to improve matchmaking?
I would also appreciate any feedback from the team regarding this situation.
Thank you for your attention.
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Comments
Hi there,
Thanks for reaching out.
We're sorry to hear that you're experiencing unusually long matchmaking times in Marathon even with cross-play enabled.
At the moment, we'd like to gather a bit more information regarding your setup. Could you please let us know whether you are playing on a wired or Wi-Fi connection? If you haven't already, we recommend going through our Network Troubleshooting Guide as well as our Advanced Troubleshooting Guide, as these steps may help improve connection stability and prevent issues like this from occurring.
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