IN GAME Cheater report UI issue
So, I play mostly with a 32:9 ultrawide monitor. If I have to report a player who is obviously cheating like the ones I found yesterday, you force me to file a ticket that you don't even look at (I've had one open since March 22nd). And in-game, it won't let me select the option to report it because, rightly, when you designed the UI, you intended it for 16:9 and not a possible 32:9. Therefore, the buttons are outside the central screen where the pad cursor can move. And even using the mouse, they're in an area that isn't "capacitive click," thus preventing mouse interaction.
Now I'd like to take this opportunity to ask you: are you really doing anything to combat cheaters? Yesterday afternoon, Outpost was unplayable. And I'm telling you this after 300+ levels and 930 hours of gameplay.
P.S. I waited two months to report this issue in the UI to see if you were at least testing things, and I noticed that you weren't. So, do you need a tester? Let's discuss it if you want. I play your game, but not all of you do. If necessary, I'll gladly do it. I don't even ask for compensation if you don't want to pay me. But I ask you to at least listen to those who play your game, and not those streamers who want Call of Duty on Marathon, since so far, only those have been willing to listen to you.
Previous experience:
Bug Hunter, Vail VR
Game Designer
Map Sandbox Creator
Streamer
Competitive Player from Halo 3 OG and Reach (Non-Remastered)
Speedrunner
Comments
Hi there,
Thanks for reaching out. We're sorry to hear of the frustrating issues you experienced with some potentially problematic players.
That said, the way to report this kind of behavior out of game is indeed via the contact form on this page. While we acknowledge that it may take our team some time to look at and address reports, please also know that not all will necessarily receive a response, even when actioned.
Regarding the issue you mentioned with being unable to properly report players in-game via the Social menu -> Recent Players -> View Profile -> Report Player on your ultrawide setup, please know that the team is indeed aware of this issue and working to address it. We apologize for the continued inconvenience while it persists.
Please sign in to leave a comment.