Bungie Answered
Bug Report - Battle eye bad package error
- Bungie Account Name - Frame#4836
- Platform - Steam
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Description of Issue -
I was playing on perimeter starting approximately 5:30 pm. After 7 minutes after pinging a hostile runner through TAD I get a pop-up saying bad package by battle eye and my game crashes, upon rejoining I was eliminated. This is unbelievable where is the spawn protection. - Rough Date and Time of issue - 5:37 PM Toronto Time
- Repro steps - No idea how to
1
Comments
Hi there,
Thank you for the report. To ensure this doesn't happen in the future, please double-check that your Windows is fully updated, and refer to this FAQ for further information about BattlEye services and things that may trigger this error code:
https://www.battleye.com/support/faq/
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
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