Bungie Answered
Infinite Search for Match
Hi, me and my squad have done many runs to acquire a prestige key and we finally got one.
We start a run and are stuck in what seems to be an infinite matchmaking search only option given for us right now is to lose all our gold shields, bags and most importantly the key itself. We have never encountered this problem before until launching with a prestige key which is extremely frustrating as we aren't even losing it to another team, or failing to extract but simply because we cannot find a match and aren't able to cancel the matchmaking and our only option being to cut our losses ALT+F4 and lose all our gold equipment and prestige key.
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Comments
Hi there,
Thank you for the report. We've seen some reports about this occurring and are currently investigating.
If you experience this again in the future, please try re-installing the game using the steps in our guide below:
https://help.marathonthegame.com/hc/en-us/articles/39001262917908-Installing-Reinstalling-and-Updating-Marathon
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